1. In stock jewelry items shipping

When the product is shown as "in stock" on the webpage, it means that the item is ready to go. We will ship it within 48 hours (working days).
We use UPS or DHL delivery services, and typically, it takes 2-4 working days for the jewelry to reach you. You can track your order anytime via email or by logging into your account on our website.
Please note that if there are specific holidays, we may delay the shipment, or if there are local holidays, natural disasters, parades, strikes, transportation difficulties, etc., in your area, the delivery may be delayed.
Please stay updated with the tracking information for the latest updates.

2. Pre-order jewelry items shipping

When the product page indicates "pre-order," it means that the jewelry is not currently in stock and you will need to wait for a certain period of time to receive it. Jewelry that requires pre-ordering is typically customized, or it may be a new item available for pre-sale, or temporarily out of stock.
Once you place an order for a pre-order item, it will enter the production process, and typically takes 25-30 business days to be delivered to you. However, certain special jewelry items, such as high-end or intricately crafted pieces, may require more time.
For accurate information, please refer to the communication with customer service through email or you can also contact support@zaiyoujewelry.com prior to making a purchase to inquire about the production time.

3. About shipping fee

Enjoy Our Free Shipping for All Orders!

Please note, we only ship to the United States currently, for more details, please contact us: service@zaiyoujewelry.com

All shipments from Zaiyou Jewelry are carried out through UPS or DHL services. Typically, you can expect to receive your package within 2-4 days.
However, there may be delays due to various circumstances. Please feel free to track your order on the "track my order" page to stay updated on the progress of your shipment.